There are several types of end-users for the engAGE system.
Primary end-users are older adults with MCI, living independently and supported by caregivers, male or female, over 65 years, needing care assistance to self-manage and support their cognitive function.
Secondary end-users are:
- Formal & Informal caregivers: Family carer or nurses supporting the older adult with MCI
Healthcare organizations: Day care centres for seniors dealing with elderly with MCI
Personas and scenarios will be constructed and used throughout engAGE system development process. The end-user partners in engAGE will set up focus group sessions to define/refine the personas and scenarios. Personas are fictional characters, which are typically created to represent the different end-users who might be potential users or customers of a service, product or similar. Scenarios are verbal descriptions of a phenomenon, sequence of events, or a situation.
End-users of all types will be involved in the engAGE development activities in all phases of the project.